view email in browser
Voice Speak - Community Newsletter
SMB Nation VoIPSpeak Newsletter // Issue 3-7 // August 2012
 
 
Telco Giants Beware: The Cloud is Circling
 
     
 
Next to cable bills, phone bills are one of the cost centers about which I hear people complain the most. And that should actually be a rather ominous sign for telecommunications providers. Cable may still be popular, but Netflix, Hulu, Internet pirating, and other services have all taken a bite out of the cable companies' revenue. Unless telcos learn to compete, they will have to face the same sort of challenge from cloud-powered VoIP companies. The standard AT&T small business phone plan (unlimited local and long-distance calling) costs about

Read the rest of this article here
 
 
Sponored By:
 
 
 
CallPro CRM Offers VOIP Providers Opportunity to Expand Solutions and Attract More Customers
 
 
As a Voip provider, are you looking for way to expand your solutions for your customers? Voip providers can benefit from the emerging SaaS market by partnering with CallPro CRM, a cloud based Customer Relationship Management solution that integrates with telephony systems to increase call outbound activity, has CRM contact management features, and a powerful email marketing platform.

With these key features, it is helps businesses increase productivity in their sales and marketing teams and increase customer relationship value. With an attractive price point, the system is perfect for SMBs who need elements of each function but want one manageable system.

If you are interested in partnering with CallPro CRM, email us at partners@callprocrm.com or call 512-215-4274 to speak with the Channel Manager directly.

Article by: Susie Yuill, U.S. Channel Manager at CallPro CRM
 
 
   
 
 
Leveraging VoIP and SIP to Provide Cheap Phone Service
 
     
 
If your clients are anything like mine, most of them pay much more in telecommunications costs than they have to. It's not uncommon for even very small businesses (say, 3-5 employees) to pay $100 to $200 per month in "landline" bills. With traditional telco giants, it's not uncommon to pay $50 per month for a single line with only the most basic of features.

My preferred approach (as opposed to turnkey partner programs or setting up your own telephony server and purchasing DID SIP numbers wholesale) is setting up and administering a Skype communications network. For clients we have set up on Skype, we do the following:


Read the rest of this article here
 
 
Sponored By:
 
 
 
ASCII Success Summit
 
 
ASCII will be hosting the next stop on their Success Summit tour on September 20 in Chicago, IL. Success Summit events cover a wide range of topics, including best-practice tips for company branding, earning new customers and networking.

For more information about these events, or to register, please visit the site here.
 
 
   
 
 
Snom Releases IP PBX Device Designed for the Small Office
 
     
 
Earlier this week, snom technology AG, a pioneer in the VoIP channel, announced the release of the snom ONE mini. This device is designed specifically for the Small Office/Home Office and is compact, energy efficient and full-featured.

The snom ONE mini has support for up to 20 extensions and allows users to access common telephony features, such as voicemail, cell phone integration, auto attendant, and web-based management. Additional key features of this device include:


Read the rest of this article here
 
 
 
imo.im Offers Free VoIP Calling Feature for the iPhone
 
     
 
Last week, imo.im, a leading instant messaging client, announced the availability of free VoIP calling for iOS users. This offering, already available for Android users, is available for all devices using iOS version 3.1 or higher. imo.im currently has about 700,000 users per day, with approximately 50 million messages being sent daily.

imo.im allows users to log into their various instant messaging platforms with a single password. The platform supports 11 of the top instant messaging services, such as Facebook, Skype, AIM/ICQ, Yahoo, MSN and Steam. To access the free VoIP calling option, iOS users may


Read the rest of this article here
 
 
 
GL Communications, Inc. Releases Enhancements to their PacketScanWeb Solution
 
     
 
Last week, GL Communications, Inc., a leading provider of consulting services for the telecommunications field, announced enhancements to their PacketScanWeb solution. This solution offers in-depth, customizable monitoring of VoIP and IP systems.

PacketScanWeb solution allows users to monitor network trends, create reports and alarms, and apply filters to their VoIP or IP network. Vijay Kulkarni CEO of GL Communications, Inc., explained in a press release that the solution is


Read the rest of this article here
 
 
 
Harry's Corner
 
 
This is Joseph filling in for Harry in this month's edition of SMB Voice.

If you're reading this, I'm probably preaching to the choir, but I wanted to take a moment to examine the rapid growth of the SMB VoIP market and talk a bit about its future.

First off, a recent SMB channel supply and demand survey by Techaisle found a gap between small business demand for VoIP services and the number of IT solution providers supporting them. Specifically, gaps existed for hosted VoIP and for both audio and video conferencing. I remember when other IT services, like BDR and CRM, started to get hot. VARs, MSPs, and consultants around the country jumped at the chance to provide and support these services. These same solution providers ought to be pouncing on the opportunity to provide communication services now.

In case anyone needs convincing, there's no shortage of companies betting on the cloud-powered voice and video communications revolution. To start, we have Microsoft's acquisition of Skype and Google's of Gizmo5 (now Google Voice). But beyond that, smaller companies like Sangoma and Chinook Communications—both of which have channel friendly reseller programs—are plowing ahead with VoIP, Lync, and other Internet communication products and services.

I think the channel works best when small business vendors work with small business solution providers to provide other small businesses with enterprise class solutions. And we definitely have that opportunity right now as the telecommunications sector transforms itself into just another IT service. We can wait for Verizon and AT&T to catch up with the small vendors that rely on the channel to stay in business. Or we can continue forging ahead and give Big Telco a run for its money.

I vote for forging ahead.
 
 
events
 
 
calendar
23 August 2012
location
Go to Meeting
 
     
 
Webinar: Why is it so hard to scale NOC services?

Time: 10:00 am - 11:00 am PDT

Speakers: Harry Brelsford and Nick Blozan

Register Here
 
    
 
calendar
23 August 2012
location
Bainbridge Island, WA
 
     
 
11th Annual Geek Picnic

Time: 4:00 pm - 9:00 pm

This year THE PICNIC is bigger and better than ever! More crowds, including the SMB Nation customers (we appreciate you!), WSTA, PSSBS groups plus IT professionals from different walks of life. Better catering sponsored by WatchGuard and VERIO!Top-shelf locally brewed Bainbridge beer and wines. Van transportation for people riding the ferry over!

A celebration of the past decade of technology and a look to the future of IT! Hosted by long-time SMB author Harry Brelsford at his house on South Beach, Bainbridge Island. It’s the BEST PICNIC EVER!

More information and registration
 
    
 
calendar
12-14 October 2012
location
Las Vegas, NV
 
     
 
This three-day professional conference is focused on tons of next steps after SBS. Over 2/3 of this year’s content is technical, with numerous sessions covering the post-SBS channel environment usch as VDI, Essentials, on-prem Hybrid and (yes) even cloud. Round out the “GeekSpeak” with Windows 8 and Mobility, and SMB Nation 2012 is set!

More Information at http://fall.smbnation.com
 
    
sponsors
 
 
 
     
 
 
     
follow us
 
facebook twitter forward
 
Magazine
 
 
 
     
 
 
Sister site: Telephonation.com

Come visit us at Telephonation.com, your one-stop shop for all things telephony! Have a question? Ask our global community about the best practices for setting up a network and best equipment.
   
Fall Focus

Join us in welcoming two great community speakers to this year’s 10th Annual SMB Nation Fall Conference!

Jeff Middleton, Founder of Founder of SBS Migration.com, has been an SBS MVP since 1999. He will be presenting the session: Beyond SBS: The Future of Skill Based IT Pro Consulting on October 14.

Karl Palachuk also joined the speaker docket last week! Mr. Palachuk is an industry-recognized author and owner of the Small Biz Thoughts.com blog. He will be presenting the session: Migrating from SBS to . . . Whatever’s Next on October 14.

Discover a little bit about all of our great speakers at fall.smbnation.com
 
 
             
SMB Nation
9727 Coppertop Loop NE
Building 8, Suite 203
Bainbridge Island, WA 98110
 
Web: http://smbnation.com
Email: support@smbnation.com
Phone: +1 206-201-2943
Fax: +1 360-824-6042
Toll Free: 1-888-SMB-NAT1
 
unsubscribe from this list
update preferences
forward to your friend
 
Contact Us
facebook